Institutional Crypto Custody Made Safer, Faster & Easier

Bitpanda Custody is an FCA-registered, insured, DeFi ready crypto custody platform offering segregated wallets for institutional investors, service providers, token issuers, and corporate treasuries.

Bitpanda Custody only serves clients who have professional experience in matters relating to qualifying cryptoassets. Bitpanda Custody does not serve retail customers and persons who do not have professional experience in matters relating to qualifying cryptoassets.

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Bitpanda Custody


  • Registered cryptoassets firm with the UK Financial Conduct Authority
  • Insured crypto custody provided by Marsh
  • Create unlimited segregated wallets that your customers and investors can verify on-chain
  • Control which protocols and liquidity pools your traders can access with our DeFi Firewall with our institutional grade MetaMask extension
  • Set rules based thresholds with Multisig
  • Make compliance easier with built in KYT & KYC controls

Deposit & Withdrawal Hot Wallets

  • Automate customer wallet creation with unlimited sub-wallets, receive webhook callbacks, and provide visible transparency to never have to commingle or re-hypothecate cryptoassets.
  • Store any erc20 or EVM compatible tokens in a single sub-wallet per customer using our Hierarchical Deterministic Wallet technology
  • Provide your customers with the comfort of fully insured secure low-latency wallets.
  • Increase customer retention by offering savings and yield generating products. Automatically sweep cryptoassets to these yield bearing accounts
  • Minimise exposure to suspicious transactions and easily monitor thousands of customer transactions for AML compliance with built-in KYC and KYT controls
  • Reduce development time and deploy to market quickly by integrating TrustVault into your exchange technology with our APIs

Treasury Management

  • Eliminate the risk of internal fraud by controlling access to wallets and authority to initiate transactions using MultiSig authentication
  • Avoid misappropriation of funds and control transactions with set custom rules based on smart contract address, methods, parameters or trigger events
  • Remove the risk of phishing attacks as private keys and seed phrases are never revealed
  • Never lose access to cryptoassets regardless of what happens to treasury managers. Accounts are fully recoverable and backed up in our cloud infrastructure.
  • Easily add and revoke user access to TrustVault when employees join or leave the organisation
  • Reduce costs and improve efficiency of token distribution by automating token disbursements


Remove the administrative and security burden of holding assets in-house with our TrustVault wallet technology. TrustVault has the low-latency speed of a Hot-wallet with the security of Cold.

Your private keys are never accessible to anyone inside or outside of your organisation. They are automatically encrypted inside our Hardware Security Modules and distributed on our cloud infrastructure.

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ISO 27001

  • Security: ISO27001 certification assures your digital assets are stored securely. The company implements stringent security protocols so as to protect your investment against unauthorized access and malicious attacks. 
  • Data Protection: All customer data is securely stored and continuously monitored under ISO27001 standards. Your personal information, such as contact details, financial information and trade data, is kept confidential and protected. 
  • Compliance: Our ISO27001 certification provides assurance that our custodial services and infrastructure are regularly inspected and comply with industry regulations. 

About Bitpanda Custody

Bitpanda Custody (formerly Trustology) was established in 2017 with the purpose of making Crypto Custody safer, faster and easier.

Our leadership team brings decades of experience from institutions such as JPMorgan, PWC, the Enterprise Ethereum Alliance, UBS, BNY Mellon, and RBS.

Their experience working within traditional finance and Fintech means ‌TrustVault was built to meet the highest standards of security, compliance, and trustworthiness.

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Bitpanda Custody's commitment and unique approach to safeguarding assets, and enabling fast custody across chains and protocols without compromising on security or access make it the perfect custody partner for our burgeoning ecosystem.

Lars Holst

Lars Holst


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Bitpanda Custody's willingness to work on a custom solution for our smart contract administration allowed us to meet a complex set of security and legal requirements, and deliver our token launch to a decentralized Radix community.

Matthew Hine

Matthew Hine


Get Started

Ready to see Bitpanda Custody’s TrustVault in action? If you are an institution, service provider, or token issuer currently investing or considering investing in cryptoassets, we can help with your crypto custody needs.